You Can Be Wasting Users Time Find Out How?

Time is the most precious element in this modern era and if your website is wasting your user’s time, you must fix it now!

Just like we hate wasting time on unproductive things, users do not like websites that waste their time. Even a single inconvenience to them can lead to their direct exit from the site. In this highly competitive world. if your website does not have good design, better navigational structure and outdated features, you are just wasting their time, seriously!


We admit that improving the performance of a website consumes a lot of time. But by neglecting to make improvements, you can deteriorate the experience of the user. In order to improve this experience, it is essential to think like your visitors. There are some real life examples that we are going to discuss about how you are wasting users time right here, right now!

• Are You Using Captcha?Traditional Captcha is for security reasons but some websites force users to prove they are a human being. Now, this is a real waste of time. The server side solutions for filtering automated requests can be the solution for this. Think about it!
• Mistakes in Forms
  
  Let’s have a look at the example of filling in a postal code on a form. Some websites never accept postal codes with spaces. When a user fills in the postal code with spaces, the system gives an error. Instead of giving an error, the developer can easily configure the lookup scripts to remove the spaces automatically. This can cause users to get confused and leave the site in a haste. The same problem applies to filling in phone numbers, emails and even residential addresses. Making users have to enter in information again and again is really unpleasant. Also, it is better to fix the issue in mobile websites as they are the most affected users. Struggling with forms on touch-screen gadgets can be painful!
• Complicated Passwords
  
  This is too funny when a website forces the users to create long and complicated passwords. Many websites have requirements to enter passwords with specific character limit, numbers, symbols, uppercase etc. It makes it very hard for users to remember the password. Passwords can be long but will be easier for users if you can allow them to use phrases instead of characters or symbols. If your system is against spaces, it is better to strip out or just provide the option to see the words they are typing.
• Repetitive tasks
  
  The problem of repetitive tasks can be explained with the help of an example. One example is a user types in a keyword in the search bar of a website to find information. The users needs to type again and again to find specific information and that can be annoying for some. This repetitive task can be fixed with the help of drop down menu. In this way, users can easily see what other users are searching and thus can move on to the right direction. This is the same case with choosing a country from the list. It is recommended to keep the most common countries at the top or just use “Remember Me? function to serve quickly to the repeated users.
• Content Processing
  
  Finally, the content on the website can also waste a user’s time. If content is properly written with attractive and bold headings, sub headings, quotes, lists or bullets then it can be quickly processed by users. In fact providing a quick summary right in the beginning of content can be a great way to save their time.

This post is not at all against developers. Instead, it may help some talented professionals to scrutinize the common issues that users often struggle with. By keeping clear, concise and appealing designs, web developers can create a website that can save users’ time and drive more profit to the website owner. The web developers, designers and content creators should carefully list these issues to refine the experience of users drastically.